JetBlue: your pricing policies have damaged my health
Pre-comment four years later during COVID: getting sick from a kid on a plane may not seem like a big deal, but in fact, the three months it took me to knock out the basic pneumonia symptoms changed my life. I've never gotten back to road racing, or triathlons. I've continued to overreact to any bronchial condition so I'm still running up medical bills out of fear I'll be as sick as I was in 2017. And, most importantly, I stopped looking at myself as a healthy person, even though I continue to be active.
I owe this all to one incredibly selfish parent in seat 2C on that fateful JetBlue flight. Now, our entire society has the responsibility to not be an asshole like this pre-COVID pig.
I flew from JFK to Reno, Nevada on JetBlue December 29th, 2016. I was in seat 2A.
Next to me, in seat 2B, was a four year old boy who appeared to be dying of consumption or emphysema--or perhaps syphillis. He coughed every four seconds all the way across the country. By the time we were off the runway, his dad was repeating the mantra "cough on daddy!" to the rhythm of the hacking, like a broken six-hour metronome. He had noticed my rising anger at the knowledge that there was no way I wasn't going to get what the kid had. I felt terrible for the poor kid...he was so sick.
I also desired to strangle the dad. I'd like to think it would be illegal to bring a deathly ill kid on a commercial flight.
But it's not--not in 2016, and definitely not in COVID-19 2020. In fact, due to the no-refund, anti-cancellation policies that the airlines have foisted on their customers (ah, the poor airlines...how would they survive if they let sick people switch their tickets?), this retarded dad probably had no choice but to pack three boxes of tissues (he used all of them before the Mississippi and then gave up) and his nearly-dead kid into the seat next to me.
Airlines--you owe me. I'm just now, 40 days later, starting to clear up from the pneumonia I got on your plane December 29th.
How do you keep getting away with:
I owe this all to one incredibly selfish parent in seat 2C on that fateful JetBlue flight. Now, our entire society has the responsibility to not be an asshole like this pre-COVID pig.
I flew from JFK to Reno, Nevada on JetBlue December 29th, 2016. I was in seat 2A.
Next to me, in seat 2B, was a four year old boy who appeared to be dying of consumption or emphysema--or perhaps syphillis. He coughed every four seconds all the way across the country. By the time we were off the runway, his dad was repeating the mantra "cough on daddy!" to the rhythm of the hacking, like a broken six-hour metronome. He had noticed my rising anger at the knowledge that there was no way I wasn't going to get what the kid had. I felt terrible for the poor kid...he was so sick.
I also desired to strangle the dad. I'd like to think it would be illegal to bring a deathly ill kid on a commercial flight.
But it's not--not in 2016, and definitely not in COVID-19 2020. In fact, due to the no-refund, anti-cancellation policies that the airlines have foisted on their customers (ah, the poor airlines...how would they survive if they let sick people switch their tickets?), this retarded dad probably had no choice but to pack three boxes of tissues (he used all of them before the Mississippi and then gave up) and his nearly-dead kid into the seat next to me.
Airlines--you owe me. I'm just now, 40 days later, starting to clear up from the pneumonia I got on your plane December 29th.
How do you keep getting away with:
- No-refund tickets
- Obscene change policies
- Instant debit of charges and 2 week delays on credits--don't you think we notice that we live in an electronic world where cash should move (both ways, dudes and dudettes) in a second or less?
- Hiding or removing cancellation options or change options on parts of your web pages and apps (who knew that 8 point type was still appropriate for mobile apps!).
- Trip insurance? Does any other real business try to force you to insure your purchase? You should be ashamed of yourselves.
I pick on JetBlue because I just got pneumonia from you. But of course JetBlue is perhaps the least evil of the majors here. Don't get me started on United or American or Delta, which suck beyond all compare (and I fly only business class!).
These are all companies that need to spend 6% of their revenues on "fly the friendly skies" advertising--because they've got the problem that we all know their policies are hostile and making us sick. I'd really tell you what I think about your stupid friendly skies...but I'm coughing too frequently to finish.
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